Shipping policy
SHIPPING POLICY
DecoFit Trading
SHIPPING PARTNERS
We work with reliable courier partners to ensure safe and timely delivery of your orders. Our trusted partners include:
- The Courier Guy
- DPD Laser
- Value Express
We choose the most suitable courier service depending on your location and order size.
PROCESSING TIME
All orders are processed within 1–3 business days after payment confirmation. During peak periods, processing may take slightly longer.
DELIVERY TIME
Once dispatched, delivery typically takes:
- Local (major cities): 2–5 business days
- Outlying/rural areas: 3–7 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.
ORDER TRACKING
Once your order has been shipped, you will receive tracking details via email or SMS (where available), allowing you to monitor your delivery.
DELIVERY RESPONSIBILITY
Once your order has been handed over to the courier, responsibility for delivery lies with the courier service. DecoFit Trading is not liable for delays once the parcel is in transit.
DAMAGED OR LOST PARCELS
If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us immediately so we can assist in opening an investigation with the courier.
📧 decofittrading@gmail.com
📞 068 477 9495